Privacy Policy

Your Privacy Matters to sewlover
At sewlover, we deeply value your privacy and the trust you place in us. This Privacy Policy outlines the types of personal information we collect, how we collect it, the purposes for which we use it, and your rights in controlling how your data is shared. We are committed to protecting your information and ensuring transparency in all our practices.

We Do Not Share or Sell Your Data
Your privacy is our priority. Rest assured, sewlover does not sell or rent your personal information to third parties.

1. Information We Collect

We gather information to enhance your experience with us. Here’s what we may collect:

  • Identity and Contact Details: Name, email, shipping and billing address, purchase history, interactions with our support team, preferences, and any other information you choose to share.
  • Transaction Information: Details such as payment name, card type, or partial card/account numbers, depending on your chosen payment method.
  • Technical Data: Information like IP address, browser type, language, time zone, and device details when you browse our website.
  • Marketing Preferences: Your choices regarding promotional messages and preferred communication methods.

2. Information You Provide

You may share personal details with us when making a purchase, registering, or interacting with our services. This includes:

  • Your name, email, address, purchase history, and preferences.
  • Content you share with us, such as reviews, photos, comments, or location data.

3. How We Use Your Information

We utilize your data to:

  • Tailor communications and promotions to your preferences.
  • Process orders, manage accounts, and provide personalized support.
  • Improve our services by understanding your needs.

4. Cookies & Analytics

To enhance your shopping experience, we use cookies and tools like Google Analytics to:

  • Save your preferences for future visits.
  • Personalize product recommendations and navigation.
  • Analyze website performance and user behavior.

Opt-Out Option: You can disable cookies or prevent Google Analytics tracking by installing their opt-out browser add-on.

5. Email and Text Messaging

You can opt to receive updates about products, promotions, and alerts via email or text.

  • Expect approximately four messages per month.
  • Opt-out anytime by emailing us at [email protected].

6. Sharing Your Data

While we do not sell your data, we may share it with:

  • Payment Processors: To ensure secure transactions.
  • Service Providers: For website hosting and operational support.
  • Authorities: When required by law or to prevent fraud.

7. Protecting Your Information

We implement advanced security measures, including SSL encryption, to protect your data. All payment transactions are securely processed through PayPal, ensuring that your banking details remain confidential.

8. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal obligations. Even after account closure, some data may be stored for fraud prevention or legal compliance.

9. Withdrawing Consent

You may withdraw your consent at any time. However, doing so may limit access to certain services. To request changes to your information, contact us at [email protected].

10. Accessing and Updating Information

You have the right to:

  • Access your personal data.
  • Request corrections or deletions, subject to local laws.

To make such requests, email us at [email protected].

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email. Please review this policy regularly for updates.

We’re here to answer any questions about your privacy. Contact us at [email protected] for assistance.